FAQs

What currency are the prices on the site?

All prices are in USD.

How Often Do You Restock?

We typically aim to restock every 7 to 14 days, but restock dates may vary due to national holidays, product availability and unexpected delays.

Where Do I Go If I Have Questions?

For customer service inquires, feel free to email Diamonds@jaescollectionllc.com or send a message to 1-800-977-4136.

Do You Offer Discounts and Promotions?

Occasionally, we offer promotions and discounts. Sign up for email alerts to receive constant updates, motivation, special and much more. Promotions will be offered live on social media platforms also.

What Do I Do If I Received The Wrong Item?

At Jae’s Collection LLC we understand that accidents can happen. It is our job to own those mistakes and will respond quickly and meet your every need. If you have received your order and it contains a wrong and/or missing item, please contact us immediately via email.

Do You Offer Free Shipping?

On occasion, we offer free shipping. All orders over $50 are eligible for free shipping.

How Do Your Clothing Run?

Clothing sizes may vary, however most fit true to size. Please confirm with size chart and buy accordingly.